Troubleshooting
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Last updated
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Most commonly the question we receive is why is it saying my discord is not connected. If this happens try following these steps.
First, make sure you have agreed to the #join-our-community in Project Insomnia's discord. Make sure you press the "I agree" and wait a few minutes. If this does not work, continue to the steps below ↓
Force close FiveM in your task manager (ctrl + alt + del), click task manager and then find FiveM and close it.
Open your discord, go to the settings wheel in the bottom left hand corner, and click it. This will show you a list on the left side and your profile settings on the right. Find the Authorized Apps and click it.
Depending on your activities and games, FiveM will be somewhere on your list, once you've found it click the deauthorize button. FiveM will be removed at this point. If you DONT see FiveM prior to this step, then continue to the next step.
Launch FiveM and open back to your discord, you should see a popup on your discord asking to authorize FiveM. Click authorize. Wait a few minutes and try to load into the server.
The next troubleshooting solution is for when you get most error codes or if the above steps did not work. We have linked a video that shows you how to clear your FiveM server cache, we recommend you follow these steps before or after the steps above.
If you have tried these options and still have connectivity issues please head over to the Project Insomnia Discord and open a ticket in the Support Channel so the staff can assist you further.
